Return & Refund Policy
At Best Tutor, we strive to provide the best tutoring services to our clients. However, we understand that there may be circumstances where a refund is necessary. This policy outlines the conditions under which refunds will be provided.
Cancellation and Refunds
If a tuition session is canceled by Best Tutor for any reason, you are entitled to a full refund for that session. Refunds will be processed within 7-10 business days from the date of cancellation.
Eligibility for Refunds
Refunds are only applicable if the tuition session is canceled by Best Tutor. If you cancel the session, no refund will be provided. Additionally, refunds are not applicable for completed sessions.
How to Request a Refund
To request a refund, please contact our support team at support@besttutor.xyz with your booking details and the reason for the refund request. Our team will review your request and process the refund if it meets the criteria outlined in this policy.
Processing Time
Once your refund request is approved, the refund will be processed within 7-10 business days. You will receive a confirmation email once the refund has been processed.
Contact Us
If you have any questions about our return and refund policy, please contact us at support@besttutor.xyz or call us at +88 09644440000.